AlCu Metal Sweden AB

Privacy Policy

Published: 7 October 2021

Previous version: 30 August 2021

This Privacy Policy applies immediately to new users and from 7 October 2021 to existing users. This Privacy Policy replaces all previous versions.

This Privacy Policy describes how we collect, store, disclose and protect your personal information. When we mention "personal data", it is data to be able to identify a person. Information that is anonymised where no one can identify who it is, we do not consider to be personal information. By accepting this Privacy Policy, you agree that we may collect, use and disclose your information described in this Privacy Policy and in our User Agreement. We may change this Privacy Policy and will then notify you 30 days before changes become valid by sending an e-mail to registered users and by changing this page. No notifications will be sent when changes consists of minor changes such as clarifications and corrections in the text. Outbound links that lead from this site have their own policies and Alcumetal then has no responsibility for their activities or how their policy relates to this.

Responsibility of Personal information

Alcu Metal Sweden AB, 559340-6209 (Hereinafter called "Alcumetal") is responsible for personal data. Alcumetal is responsible for the processing of personal data and for offering the services to be in accordance with the User Agreement. Also within the framework of the principles set out in this Privacy Policy.

Collection of personal data

If you have a registered account or register on the Alcumetal website, you agree to share your personal information and accept that the information is stored in Sweden but also on other servers in other countries. We save information and personal information in order to allow you to use the website, Services and give you a personalized and better experience and for marketing purposes. We may and need to collect the information that you provide to our website. What it includes is:

  • The information you provide to us.
  • Email, phone number, cellphone number, company registration number and contact information,
  • Information sent to us by letter, contact form, e-mail, telephone or text messages,
  • Any documents needed to confirm identity.

Automatic information and other sources

When you visit different pages on Alcumetal, we automatically save information such as which website you came from, ID, device, browser, geographical location and IP address. We may collect more information through third parties and add that information about you. It could be about credit information or how you click on the page to improve usability.

Use of personal data

We collect the information so that you can use our Services and we can provide customer support that can easily help you and give you as a visitor a better user experience. When you accept our Privacy Policy you confirm that we may use your personal information to:

  • Prevent, detect and investigate fraud or other illegal activity,
  • Customize, measure and improve our services, content and ads,
  • Contact you by e-mail or by phone.
  • Provide you with other services that you request.
  • Find additional contact information

With your consent:

  • Target marketing, you can change this when you are logged in to your account,
  • Suggestions and ideas,

For our legitimate interest:

  • Manage our daily business needs,
  • For monitoring and analysis purposes.

For marketing purposes

With your consent to this Privacy Policy, we may use your personal information to:

  • Inform about our websites, services and tools,
  • Send marketing and advertising offers based on your use of the platform,
  • Customize advertisements based on your statistics.

You can read our Cookie Policy for more information on how you can refuse third-party cookies to be used for advertising.

If you choose to completely revoke your consent for the use or disclosure of your personal data, it will mean that we can no longer give you access to the Services and tools we offer. Contact our customer support and ask us to close your account.

Disclosure of personal information

We disclose personal information to fulfill legal obligations or to protect assets and for security reasons. That information will only be disclosed in accordance with applicable laws and regulations.

We may share personal information with:

  • Supervisory authority, police authority, or other competent third party in connection with a criminal investigation, alleged illegal activity or other activity that may give rise to liability for us, you or another Alcumetal user,
  • Credit reporting companies to which we may report information about your account, non-payment, or other violations,
  • Subcontractors used to conduct our business. For example customer service, fraud investigations and operating the website,
  • Companies related to Alcumetal as Group companies - This in order to provide common services and common content for our policies. Group companies may use this information to send you marketing, however, only if you have approved this under settings for your user.

Hosting is hosted with digitalocean and Render, Read more about security from digitalocean. For parts of the communication sms,transactional & marketing mail we use Sendinblue, When you agree with the privacy policy you acknowledge that the information you provided will be transferred to Sendinblue for processing in accordance with their terms of use.

Saved personal data

We store your personal information on servers in Sweden and other places in the world. We use technical and organizational security measures to prevent unauthorized access to sensitive personal data.

Cookies and similar technology

When you visit Alcumetal's website, service or application, we or one of our service providers may use cookies or similar technology to store information where the purpose is to give you a better, faster and more secure experience and for advertising purposes.

Spam, spyware and identity theft are prohibited

We and our users do not tolerate spam. If you are going to report spam, or email forgeries, forward it to

Your rights

Subject to the restrictions that follow from data protection legislation within the EEA, you have certain rights regarding your personal data. You have the right to access , correct, restrict, object to, delete your data and also the right of data portability when possible. Please contact us if you wish to exercise any of these rights. If you want to request access to all personal information we have about you, please note that photo identification will be required to prove your identity.

Contact Us

You can contact us at any time by our website, phone, by letter or email. If you are not satisfied with the way we handle your issues, you have the right to file a complaint with the data protection regulator in your country.